Warranty coverage shall be provided as part of this agreement for completed restoration work.Warranty coverage is specific for differing product lines.  By receiving and purchasing this window restoration work, you the customer are in acceptance of this limited warranty. This warranty is transferable between homeowners for only that work for which this warranty covers and only for the provided period of time. 

Wood Restorations

-Wood components shall be covered for a period of one year from invoice date.

-Labor shall be covered for a period of one year from invoice date.

Rot-free Conversions

-All composite and/or synthetic components shall carry a limited "life-time" warranty.

-Components shall be free from rot or decay for the life of the product.

-This warranty is non-transferrable to future owners of residence where work was performed beyond one year.

-"life-time" warranty does not include:

Any component, part, frame, or jamb of existing window unit left in place during conversion process.  Existing wood window sashes including wood frame, glass, or hardware.  Normal expansion and contraction of synthetic components which will require caulk maintenance.  Deterioration or decay of existing window components(including those wrapped in metal) and/or surrounding materials due to improper maintenance of caulked joints.

-All non-synthetic components shall be covered for a period of one year from invoice date.

-Labor shall be covered for a period of one year from invoice date.  Repair or replacement of synthetic components beyond one year shall be provided per this warranty.  Labor for these repairs shall be charged current installation rates past one year.

Warranty coverage shall be limited to the following unless product specific coverage has been specified:

1. Warping or twisting of supplied parts and components.
2. Displacement or movement of supplied parts and components that permits the entrance of water into the interior of the residence whereas only such condition is a result of said work and a similar condition did not exist prior to the performed restoration. The entrance of water shall be limited to normal weather conditions.  Extreme weather conditions may still permit the entrance of water.
3. Displacement or movement of supplied parts and components that otherwise affects the operation of the unit where prior operation was not affected.
4. Premature deterioration or failure of cosmetic filler or putty used in the restoration. Exterior grade putties and fillers are used for cosmetic finishes only and are NEVER used as a substitute for solid wood replacement components.
5. Sealants and caulking of joints between window components unless such materials are found to be altered or compromised by others either via painting techniques or any other work performed near or on a restored unit.
6. It is the responsibility of the homeowner to notify Window Alternatives of a warranty request prior to the expiration of the warranty period. Requests made after warranty expires, regardless of coverage, shall be denied.

This limited warranty shall not cover any maintenance or upkeep of any window unit from the completion of restoration. Window Alternatives shall not take nor accept any responsibility at any time for the longevity, operation, or integrity of any window unit on which restoration work is performed unless otherwise specified above. Conditions will include, but will not be limited to the following:

1. The reappearance of decay on any restored unit after the warranty period has expired. 
2. The appearance of decay on any component of a restored unit (that typically is not removed as part of normal restoration procedures) at the time the restoration was performed or after the warranty period has expired.
3. The appearance of decay on any other unit on the residence not included in the list of units restored per this invoice.
4. The entrance of water into the home whereas such condition was present or active prior to restoration work.
5. The entrance of water into the home under extreme and/or unusual weather conditions that would force water into the window unit exceeding the usual expected performance of the components. (Example: Direct, wind driven rain exceeding 30 MPH.)
6. Finish painting, priming, caulking, paint prep or any other work performed by others after restoration work has been completed.
7. Sash repairs of any kind carry no warranty for any period of time.
8. Adhesion of paint and caulk, or the performance of such materials for any period of time.
9. The adhesion and performance of caulking and sealants to surrounding surfaces other than window components.
10. Cracked or broken glass prior to, or after restoration.
11. Failed glass thermoseals which occur during or after restoration is not warranted.
12. The thermal performance, quality, and integrity are not improved, nor altered by the restoration process and is not warranted.
13. Mechanical hardware, weatherstrip, or any other non-wood components of the unit are not altered during the restoration process and is not warranted. It is the responsibility of the homeowner to have reasonable knowledge of the operation of their windows prior to having work performed.
14. The mechanical operation of the unit may be improved under the normal restoration process. However, mechanical defects that are present prior to restoration may remain and are not warranted.
15. This warranty shall be null and void should any restored unit not receive finish painting within 30 days of completion.

Window Alternatives replaces the existing rotten wood window components with new solid wood material. Although Window Alternatives has provided you with the best possible material, sealing, and surface preparation, all exterior wood will be affected by weather. If not properly maintained, the new wood we have provided will rot as well. No guarantee or extended warranty, written or implied, is provided for the long-term integrity of restored wood windows. Regular, annual maintenance of wood windows is imperative to their longevity. Inevitably, the effects of weather and moisture will cause damage to any exterior wood product. Proper maintenance of such materials will deter, but not prevent the rotting process.